Refund & Return Policy

RETURNS

Trend 4 Friends don’t just sell the high end brands but offer a unique experience to our Customers as well. If you are not completely satisfied with your purchase we offer full refund or exchange by easily returning the products to us. Our return policy is 30 days after the purchase. However, once that time is up we won’t be able to offer an exchange or a refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

NON-RETURNABLE

There are certain situations where no refunds or replacements are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned after 30 days of purchase.

ORDER CANCELLATION

Customers can cancel their order at any time prior to shipping. However, once the order has been dispatched, the order cannot be cancelled, changed, or refunded. Upon receipt of the package, our Return and Refund Policy comes into effect.

REFUNDS

Once your package for refund is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your returned item is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you need to return an item, please contact us at info@trend4friends.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

You can always contact us for any return question at info@trend4friends.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.